Terms for the public site and monthly coverage.
These terms cover the public website, sample briefings, enquiry flow, paid monthly coverage, cancellation, and current service boundaries unless a separate signed agreement says otherwise.
What these terms cover.
These terms apply to the public site at competedesk.com, including the homepage, methodology and privacy pages, cookies notice, public sample briefings, the briefing-request flow, and paid monthly coverage bought through the site.
If CompeteDesk agrees a custom engagement with separate written terms, those custom terms control that engagement. Otherwise, these terms set the current monthly coverage boundary.
How to read the public materials.
Public sample briefings, website copy, and methodology notes are provided to explain the service and show the current output standard. They are not a guarantee of fit, a promise of market certainty, or legal, accounting, investment, or procurement advice.
- Named companies may appear in editorial comparative analysis.
- Illustrative samples are not live client deliverables.
- Public materials can change as the service evolves.
What happens when you send a request.
Sending a request through the site does not create a client relationship and does not guarantee that CompeteDesk will accept or progress the enquiry.
- We may decline work that is outside the current product scope.
- We may respond, follow up, or not proceed if the service is not a match.
- Any later commercial engagement should be confirmed separately.
How monthly coverage works.
Payment starts setup and monitored coverage for the agreed monthly tier. The first customer send stays blocked until intake, billing, baseline, source coverage, and quality checks clear.
- CompeteDesk is paid monitored coverage, not a guarantee that competitors will make material public moves every month.
- Quiet weeks can produce watchtower notes instead of forced competitor-drama briefs.
- Cancel before the next renewal through the billing portal or by emailing hello@competedesk.com.
- Refunds or coverage extensions are reviewed manually. If CompeteDesk misses a material public competitor move from the agreed watchlist during coverage, the normal remedy is a one-month coverage extension.
Use the site normally, not abusively.
You may browse and evaluate the public site in the normal course of business. You may not use the site in ways that interfere with it, abuse the request flow, or extract materials for unauthorised commercial reuse.
- No abusive automated access against public pages, forms, or API endpoints.
- No impersonation, spam, or deliberate misuse of the enquiry flow.
- No unauthorised republication of sample briefing materials as if they were your own work.
The site may change, pause, or break.
CompeteDesk tries to keep the public site accurate and available, but does not promise uninterrupted access or error-free operation. To the extent permitted by law, the public site and sample materials are provided on an as-is basis.
Nothing on this page limits liability where liability cannot lawfully be excluded.
How these terms are governed.
These site terms are governed by the law of England and Wales. The courts of England and Wales should have exclusive jurisdiction over disputes arising from public-site use, unless applicable law requires otherwise.
Questions about these terms can be sent to hello@competedesk.com. Related pages: privacy notice, cookies and analytics, and research methodology.